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At Artistry Gems, we want you to love every piece you buy.
If you’re not fully satisfied, we offer an easy 3-day return or exchange policy.

Eligibility for Return/Exchange

  • Request must be made within 3 days of receiving the order.

  • Item must be unused, unworn, and in its original packaging.

  • Damaged or wrong products must be reported immediately upon delivery (with pictures).

🚫 Non-returnable items

  • Earrings (for hygiene reasons)

  • Items bought on sale or promotion

💬 How to request
Contact us through Instagram, WhatsApp, or our Contact Form with your order details and reason for return/exchange.

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